Tue, 25 January 2022
340: Experiences From a Fast-Growing Brand + a Case for Keeping Marketing and Customer Support Teams Close
Facebook is smarter than you, and your customers are better marketers. (Learnings from working at a fast-growing brand.)
Today’s guest is our own Brand Growth Experts Marketing Manager, Lily Ackerly.
We’re talking about Lily’s journey being one of the first employees at a fast-growing brand and what she’s learned from really teaching herself the ropes in eCommerce.
Lily also has a lot of experience in customer support - and we’re going to give you some reasons why you should keep your marketing and customer support teams close and engaged with each other.
You’re going to be hearing more from Lily on the podcast so this is your first opportunity to “meet” her and hear some of her ideas.